FIRE POLL

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  • C. Barrett
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"Wheelchair & Companion Seating Ticket Sale Policy"

Toyota Park and the Chicago Fire recognizes the needs and rights of persons with disabilities and remains dedicated to ensuring that persons with disabilities receive the full and equal enjoyment of the services, facilities, privileges or accommodations offered at Toyota Park. To that end, Toyota Park and the Chicago Fire have implemented the following ticket policy with respect to wheelchair and companion seating to ensure compliance with the ADA as well as Illinois state accessibility mandates.

I. Season Tickets

The Fire shall make season tickets for wheelchair and companion seating locations for all Fire regular season games played at Toyota Park available for purchase by wheelchair users and companions, or by other persons with disabilities who require such seating as a reasonable accommodation, through all methods available to, to the same extent as and in the same manner that they are made available to non-disabled users.

As of the effective date of this policy, the Fire may only sell wheelchair and companion seating locations to wheelchair users and their companions, or to other persons with disabilities who require such seating as a reasonable accommodation, except that the Fire may offer for sale to the rest of the general public unsold wheelchair and companion season ticket seating locations in a ticket category after all tickets for seating, other than wheelchair and companion and seating locations, available for sale in that ticket category have been sold.

Any non-disabled season ticket holder who has purchased seats located in a wheelchair and companion seating area either before this policy took place or after all tickets in that ticket category had been sold shall not have an automatic right to renew his or her license for those seats in the following year and may be relocated by the Fire if necessary to accommodate wheelchair users in the following year.

The Fire shall retain a representative selection of tickets for available wheelchair and companion seating locations for the purpose of making those seating locations available for use by wheelchair users and companions, or to other persons with disabilities who require such seating as a reasonable accommodation, on an individual-game basis in accordance with this ticketing policy.

I. Ticket Packages

The following policies will apply to any tickets sold as part of ticket packages.

The Fire shall make tickets packages for wheelchair and companion seating locations for all Fire preseason and regular season games played at Toyota Park available for purchase by wheelchair users and their companions, or by other persons with disabilities who require such seating as a reasonable accommodation, through all methods available to, to the same extent as and in the same manner that they are made available to non-disabled users.

The Fire shall permit wheelchair users, or other persons with disabilities who require such seating as a reasonable accommodation, to purchase up to one (1) companion seat per wheelchair seat for each individual game (subject to availability) included as part of the ticket package in the designated wheelchair area. Subject to availability, such companion seat(s) shall be located adjacent to the wheelchair user. Additional companion seats greater than the one allowed above may be purchased on the same terms available to non-disabled users purchasing wheelchair seating that are set forth below.

The Fire may only sell the wheelchair and companion seating locations provided at Toyota Park that are included as part of the ticket package to wheelchair users and companions, or to other persons who require such seating as a reasonable accommodation, except that Fire may offer for sale to rest of general public unsold wheelchair and companion seating locations contained in the ticket packages no earlier than the times set forth on the following schedule:

  • Twenty-four hours before the scheduled start of the first regular season home game made available as part of the ticket package, the Fire may offer for sale one half of the remaining unsold wheelchair and companion seating locations contained in the ticket packages.
  • At the scheduled starting time of the first regular season home game made available as part of the ticket package, the Fire may offer for sale the remaining unsold wheelchair and companion seating locations contained in the ticket package. The Fire may, in their discretion, elect to withhold from sale a representative selection of unsold wheelchair and companion seating contained in ticket package to accommodate wheelchair users, or other persons who require such seating as a reasonable accommodation, who acquire tickets through the secondary market.

The Fire shall retain a representative selection of tickets for available wheelchair and companion seating locations for the purpose of making those seating locations available for use by wheelchair users and companions on an individual-game basis in accordance with this ticketing policy

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III. Tickets For Individual Games, Concerts, and Special Events

The following policies will apply to any tickets for concerts, special events at Toyota Park, and individual Fire games or that are not sold as season tickets or as part of ticket packages

Toyota Park and the Fire shall make tickets for wheelchair and companion seating locations for all Fire preseason, regular season, US Open Cup, and MLS Cup playoff games played at Toyota Park, in addition to any concert, or other event held at Toyota Park available for purchase by wheelchair users and their companions, or other persons with disabilities who require such seating as a reasonable accommodation, through all methods available to, to the same extent as and in the same manner that they are made available to non-wheelchair users

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Toyota Park and the Fire shall permit wheelchair users to purchase up to one (1) companion seat for each individual game (subject to availability) in the designated wheelchair area. Subject to availability, such companion seat shall be located adjacent to the wheelchair user. Additional companion seats greater than the one allowed above may be purchased on the same terms available to non-wheelchair users purchasing wheelchair seating that are set forth below.

A. Concerts/Special Events

Toyota Park may only sell the wheelchair and companion seating locations provided at Toyota Park to wheelchair users and companions, or to other persons with disabilities who require such seating as a reasonable accommodation, except that Toyota Park may offer for sale to rest of general public unsold wheelchair and companion seating locations no earlier than the times set forth on the following schedule:

  • Once all available non-wheelchair or companion seating in a particular ticket category for a particular concert or special event have been sold, Toyota Park may commence sale of the wheelchair and companion seating in that ticket category.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, twenty-four hours before the scheduled start of a concert or special event, Toyota Park may offer for sale one-third of the remaining unsold wheelchair and companion seating locations in each designated wheelchair and companion seating section.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, nine hours before scheduled start time of a scheduled concert or special event, Toyota Park may offer for sale one-third of the remaining unsold wheelchair and companion seating locations in each designated wheelchair and companion seating section.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, at the scheduled starting time of a concert or special event Toyota Park may offer for sale the remaining unsold wheelchair and companion seating locations. Toyota Park may, in their discretion, elect to withhold from sale a representative selection of unsold wheelchair and companion seating for to accommodate wheelchair users who acquire tickets through the secondary market.
B. Preseason/Regular Season Games

The Fire may only sell the wheelchair and companion seating locations provided at Toyota Park to wheelchair users and companions, or to other persons with disabilities who require such seating as a reasonable accommodation, except that Fire may offer for sale to rest of general public unsold wheelchair and companion seating locations no earlier than the times set forth on the following schedule:

  • Once all available non-wheelchair or companion seating in a particular ticket category for a particular preseason or regular season game has been sold, the Fire may commence sale of the wheelchair and companion seating in that ticket category.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, twenty-four hours before the scheduled start of a regular season home game, the Fire may offer for sale one-third of the remaining unsold wheelchair and companion seating locations in each designated wheelchair and companion seating section.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, nine hours before scheduled start time of a scheduled regular season home game, the Fire may offer for sale one-third of the remaining unsold wheelchair and companion seating locations in each designated wheelchair and companion seating section.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, at the scheduled starting time of a regular season home game, the Fire may offer for sale the remaining unsold wheelchair and companion seating locations. The Fire may, in their discretion, elect to withhold from sale a representative selection of unsold wheelchair and companion seating for to accommodate wheelchair users who acquire tickets through the secondary market.
C. MLS Cup Playoff Tickets

The Fire may only sell the wheelchair and companion seating locations provided at Toyota Park to wheelchair users and companions, or to other persons with disabilities who require such seating as a reasonable accommodation, except that Fire may offer for sale to rest of general public unsold wheelchair and companion seating locations no earlier than the times set forth on the following schedule:

  • Once all available non-wheelchair or companion seating in a particular ticket category for a particular playoff game has been sold, the Fire may commence sale of the wheelchair and companion seating in that ticket category.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, twenty-four hours before the scheduled start of any playoff game, the Fire may offer for sale one-third of the remaining unsold wheelchair and companion seating locations in each designated wheelchair and companion seating section.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, nine hours before scheduled start of any playoff game, the Fire may offer for sale one-third of the remaining unsold wheelchair and companion seating locations in each designated wheelchair and companion seating section.
  • Even if not all non-wheelchair seats in a particular ticket category have been sold, at the scheduled start of any playoff game, the Fire may offer for sale the remaining unsold wheelchair and companion seating locations. The Fire may, in their discretion, elect to withhold from sale a representative selection of unsold wheelchair and companion seating for to accommodate wheelchair users who acquire tickets through the secondary market.